Questions? Call a Representative at 1-888-980-1206 or 928-208-9205.
COMPANY
Orders can be placed directly through our website (online sales only). If you have any questions or require assistance with your order, please call us at 1-888-980-1206 or 928-208-9205.
Our online store is open 24/7 for browsing and placing orders. For specific customer service hours, please call us at the numbers listed above.
Diamondback products were designed with the customer in mind. We offer quality products—not cheap products—at an affordable price by avoiding all of the corporate markups.
SHIPPING
We offer free shipping on all orders over $500. For orders under $500, shipping costs will be calculated at checkout. Our sales are online sales only.
If the item is in stock, it will be shipped out within 1–2 business days. Delivery time will depend on the shipping method selected and your location. You will receive a tracking number once your order has shipped.
Please inspect your order immediately upon arrival. If any package or product is damaged, take photos of the damage and contact us immediately at 1-888-980-1206 or 928-208-9205 so we can resolve the issue with the carrier and arrange for replacements.
RETURNS
We only accept returns on unopened products. The items must be returned in their original, unused, and resalable condition. Please contact us to initiate a return request.
To return an item, you must first contact us to get authorization and instructions. Returns are only accepted for unopened products.
Once we receive and inspect your returned, unopened item(s), we will process your refund. Please allow 7–10 business days for the refund to be credited back to your original method of payment.
